Shipping policy

Shipping Policy

Last updated: 3/1/2026

Thank you for shopping with S&M Skin Solutions. Each product is handcrafted and made with care, so please review our shipping policy below.

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Processing Time

All orders are processed within 2–5 business days (excluding weekends and holidays).

During product launches, sales, or high order volume, processing may take up to 7 business days.

Once your order ships, you will receive a tracking number via email.

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Shipping Rates & Delivery Time

Shipping costs are calculated at checkout based on your location.

Estimated delivery times:

• USPS First Class: 3–7 business days

• USPS Priority Mail: 2–4 business days

• UPS Ground: 2–5 business days

Delivery times are estimates and may vary due to carrier delays, weather, 

Address Accuracy

Please double-check your shipping address before placing your order.

We are not responsible for orders shipped to incorrect or incomplete addresses provided at checkout.

If a package is returned due to an incorrect address, the customer is responsible for reshipping fees.

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Tracking Your Order

Once your order ships, you will receive a tracking email.

Please allow 24–48 hours for tracking updates to appear.

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Delayed, Lost, or Stolen Packages

Once a package leaves our facility, it becomes the responsibility of the shipping carrier.

S&M Skin Solutions is not responsible for:

• Carrier delays

• Lost packages

• Stolen packages marked as delivered

If your package is missing, please contact the carrier directly:

USPS: www.usps.com

UPS: www.ups.com

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Shipping Questions

For any shipping questions, contact us at:

Smskinsolutions@gmail.com